Shipping policy

Thank you for shopping with Shahi Zaiqa! We offer same-day delivery for all orders within Karachi (except outskirts e.g Bahria Town, DHA City, etc. Please find the details of our shipping policy below:

1. Delivery Areas & Costs

Karachi Only: We currently operate within Karachi (except outskirts e.g Bahria Town, DHA City, etc. and offer same-day delivery for all orders placed before 6 pm.

Delivery Charges: Delivery charges depends on the radius from our Kitchen and ranges from Rs.150 to Rs.450. We offer deliveries within 20 kms radius. 

2. Same-Day Delivery

Orders placed before 6pm will be delivered the same day. Orders placed after this cutoff time will be delivered the following day.

3. Order Tracking

Once your order has been processed and dispatched, you will receive a confirmation message with tracking details.

4. Delivery Issues

Damaged Products: If your order arrives damaged or in poor condition, please contact us immediately with photos of the damaged items. We will assist you with a replacement or refund.

Missed Deliveries: If you are unavailable to receive your delivery, please contact us as soon as possible to reschedule. Additional charges may apply for rescheduled deliveries.

5. Address Accuracy

Please ensure the delivery address is accurate and complete. Incorrect or incomplete address details may result in delays or non-delivery.